Joseph A. Frias, Director of Healthcare Services
Joe Frias joined North Hill in 2017 as the Administrator of the community’s Health Center. In 2019, Mr. Frias was promoted to Director of Healthcare Services, overseeing campus-wide healthcare operations throughout North Hill’s continuum of care. Mr. Frias is accountable for the overall strategic direction and operational excellence of all North Hill healthcare services, including its skilled nursing facility, certified home health care agency, and home support providing resident wellness and health management services. With extensive experience in non-profit/for-profit Senior Living Communities and Skilled Nursing Facilities throughout the Commonwealth of Massachusetts, Mr. Frias ensures that the community’s healthcare team consistently delivers optimal resident care with everyday compassion.
Mr. Frias’ areas of expertise include organizational redevelopment, team member engagement, change management techniques, and the establishment of communal vision while converting strategy into results.
Joe began his career as a dishwasher and dietary aide in a hospital, later becoming a Geriatric Fitness Trainer, Dining Services Director, and Healthcare Administrator. Prior to joining North Hill, Mr. Frias served as Executive Director of multiple Skilled Nursing Facilities, specializing in asset repositioning, strategic planning, and systems integration. Mr. Frias’ volunteer community experience includes service in various town rotary clubs and service as a Board of Trustee/Treasurer on a chamber of commerce.
Mr. Frias holds a Master of Business Administration and a Master of Healthcare Administration/Management from Salve Regina University, certification in Lean Six Sigma, a BS in Dietetics from Framingham State University, and is a licensed Nursing Home Administrator.